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FizzBin - The Technical Support Secret Handshake Scott Hanselman's Computer Zen - 

YES, YES, YES.

As Scott put’s it SO WELL:


We need a word that says "I know tech" when you're on the phone with tech support, you'd just say "Fizzbin" and they'd know.

I hate that 5 minute to 5 hour long "ramp up" when I'm on the phone with any kind of technical support as they realize that we both know what we're doing. Or at least, one of us does.

"So, click the start menu...type C M D and press enter. Tell what you see?"

I propose that "Fizzbin" skips that first hour. I don't like feeling like it's an ego thing. I don't want to have to say, "Hey, I kind of know this stuff, can we kick it up a notch?"


And you can’t use FizzBin unless you know its etymology.

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Scott Hanselman's Computer Zen - FizzBin - The Technical Support Secret Handshake

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Posted on 19-Mar-09 by Matthew C. Hintzen
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Tags: Musings and Thoughts, handy web sites